Stagecoach Contact Number

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0345 121 0190

Stagecoach Phone Line Opening Hours

Department Opening Hours
Head Office 8am-5.30pm, Monday to Friday

Stagecoach head Office Address

Department Head Office
Head Office Hyde Rd, Manchester, Lancashire, M12 6JS

When Would I Need The Stagecoach Contact Number?

You might find that you need to use the Stagecoach Number for help with questions that include:

  • How do I use the online ticket facilities?
  • Can I cancel the tickets I have already bought?
  • What payment methods can I use to buy tickets online?
  • Are there any deals for students or young people?
  • Why can’t I access my ticket details online?
  • You want to make a complaint
  • You want to find out the timetables in your local area
  • You want to find out when your next bus is going to arrive
  • You want to know where your local Stagecoach depot is
  • You have left something on the bus and want to enquire about its whereabouts
  • You have a Stagecoach Smart Card and it does not appear to be working
  • My bus has not shown up on time and I would like to know when I can expect it
  • I want to find out about a career at Stagecoach

Stagecoach Online

The Stagecoach website has been recently upgraded and it is now an extremely useful tool not only to view timetables in your area but also to do things like buy online tickets, find your nearest bus stop and even use their ‘plan your journey’ tool which will give you the times of buses for a one way or return trip, and how much it will cost you. If there is a problem with a bus’s service you will probably find the answer on the Stagecoach website as it is updated with regular roadworks and traffic situations. If you are waiting for a bus and can’t find any information as to why it is late, please call the contact number. Unsure of where you are or where you are going? There are useful maps available from Stagecoach and by clicking ‘local maps’ you can see bus stops and the routes that they take in your area. You can also call the contact number for further information about this. Passengers find the service update feature is useful, especially if Stagecoach buses are used for commuting as you can check if there will be any cancellations and make arrangements to avoid this. Most travellers buy their tickets when they are boarding the bus, but you can now become organised and buy your tickets before you get on to save you queuing. The most popular tickets to buy for Stagecoach are the Megarider; which allows you to get unlimited travel for a time and zone of your choice, the Unirider; this can be used at any time to travel as long as you have a student photo card and the name on the card matched the name on your Unirider ticket and the Dayrider which allows you to make as many journeys as you like as long as it is within one day. For more ticket information please call the contact number.

Stagecoach Timetable

Bus timetables vary depending on your area and where you are travelling to and from. All of the Stagecoach timetables can be downloaded from the Stagecoach website as a PDF, just enter the bus number you are enquiring after into the search box and the timetable will be retrieved. For your convenience, you can create a personalised timetable, adding your most travelled journey (such as A man checking the bus times for Stagecoachthe bus you take to work and back) and what times you take this bus.

Stagecoach Bus Passes and Smart Cards

If you are buying Megarider tickets that allow for unlimited travel for an extended length of time, it is definitely worth investing in a Stagecoach smartcard which will allow you to store all of your Megarider tickets on the one card, allowing for fuss-free travel. The Smart Card is an electronic travel card that you will receive for free on the first purchase of your Megarider ticket and couldn’t be easier to use (you simply scan it when getting onto the bus). Once your ticket has run out (time on the Megarider varies from person to person) you are required to top up your smart card yourself and you can do this when you get on the bus or you can do it online. Please note that you need to allow two days for your card to update so any credit that you load onto the card may take two days to process so it advisable not to wait until you have no remaining balance before you top up your card. If you are having problems using your Smart card please call the contact number and your issue will be looked into. If you have purchased your Stagecoach Smart card for the first time, you will need to register it at the Stagecoach website. Simply visit the Stagecoach category on their website and click to register your card. Your card will not be active until it is registered. If you know that you will be using the Megarider consistently then  you can avoid the hassle of having to top it up with automatic payments which are taken on the first day of every month from your debit or credit card. If you would like to know whether or not Smart cards are available in your local area then please call the contact number.

Stagecoach Lost Property

The contact number is available if you have left something on a bus you are travelling on. Usually, anything that is left on the bus is taken back to the depot and put away in lost property until it is claimed. By ringing the contact number, you will be transferred to the depot where you can give a description of your item and arrange a time to collect your lost item. You can also report any lost Smart cards, passes or tickets to the Stagecoach help desk.

Frequently Asked Questions

Most of the people who ring the Stagecoach Contact Number ask the same kinds of questions.  Here are a few of the more common questions:

“Can I Use A Scottish Concessionary Travel Pass In England And/Or Wales?”

On the whole, you cannot use your Scottish Concessionary Travel Pass in England or Wales, so please plan ahead.

However, there are some local authorities in the border areas that have local arrangements and can offer additional concessions.

This also applies to:

– Using a Welsh Concessionary Travel Pass in England and/or Scotland

– Using an English Concessionary Travel Pass in Scotland and/or Wales

“How Do I Find Out When My StagecoachSmart Ticket Expires?”

The passenger display of the ticker machine will show the expiry date of your ticket as it is used on the bus. It will also be displayed on the ticket machine display if your ticket has expired.

Responding to you presenting a valid ticket, the bus ticket machine will show a green light. You can also use the My Stagecoach area to see the tickets you have purchased, if you have bought them through the website.

“What Is The Charge For A StagecoachSmart Travel Card?”

There is no charge for a StagecoachSmart Travel card, as they are provided, free of charge, by Stagecoach. There may be a £5 charge for a replacement card.

You will need to make sure that you pay for the smart tickets that are used to travel, as these are not free.

If you have any other questions, you should contact the First Stagecoach Customer Services team, and there will be a member of staff who is able to help you further.

About Stagecoach

Stagecoach was founded in 1980 by Brian Souter, his sister and her ex partner. It offers bus and rail services in the United Kingdom and North America.

In the United Kingdom, the Stagecoach group is the second largest transport group in the country, just behind FirstGroup. This is due to owning 16% of the bus market and 25% of the rail market, which includes a 49% stake in Virgin Rail and the light rail services that are offered in Sheffield.

Stagecoach provides transport solutions in the UK, US and Canada. It includes local bus services, express buses, intercity buses, franchise rail and tram services and sightseeing buses.The transport group was founded in 1980 by Brian Souter, who is still the chairman of the company, along with his sister Ann Gloag and her ex-husband Robin Gloag. The group is base din Perth, Scotland.


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