Singapore Airlines Contact Number

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020 8961 6993

Singapore Airlines Ltd. is the official flag carrier airline of Singapore, headquartered at the Singapore Changi Airport. It is considered by many in Singapore to be a Singaporean national symbol, icon and national pride. The iconic Singapore Girl is the central figure of its corporate branding and is used in much of its advertising, so if you see her around, you’ll know immediately who you’re dealing with.

The group known on the surface as “Singapore Airlines” is composed of many smaller subsidiaries, each specialising in one thing or another – for example SIA Engineering Company, which handles maintenance, repair of aircraft and aircraft overhauling across nine separate countries, with an impressive portfolio of joint ventures, including projects worked on with Rolls-Royce, Boeing and Lockheed Martin. Meanwhile, Singapore Airlines Cargo manages a fleet of sea freighters for SIA and manages the cargo hold capacity of Singapore Airlines flights and freight flying.

Singapore Airlines also operates three subsidiary airlines for use in regional operations, the same way American Airlines has American Eagle and Delta Airlines has Delta Connection – SilkAir, which operates regional flights to secondary city destinations, and Scoot and TigerAir, both of which are low-cost budget regional carriers.

Singapore Airlines provide travel to many popular destinations around the world from Europe and Asia to the Americas. We have all the information you need should you wish to call the Singapore Airlines contact number.

When valued by market capitalisation, Singapore Airlines is the second most valuable airline in the world – worth fourteen billion US dollars.

Why Might I Need To Ring The Singapore Airlines Contact Number?

Here are some of the reasons why you might need to call the Singapore Airlines contact number and speak to a representative:

  • Find out about requirements and restrictions on baggage
  • Enquire about cancelling a flight and claiming a refund
  • Check when a flight is expected to depart and arrive
  • Enquire about checking in by SMS
  • Find out about flying on Singapore Airlines with a young child
  • Make a comment or complaint about Singapore Airlines

Singapore Airlines FAQs

Am I able to check in with SMS, and how does it work?
What do I do if my baggage has been mishandled or lost by Singapore Airlines staff?
Can I travel with newborn infants on Singapore Airlines?


Singapore Airlines Contact Phone Line Opening Hours

Department Opening Hours
Head Office 8am – 8pm Monday to Friday

Singapore Airlines Head Office

Department Address
Head Office Chiswick Park,
Building 11,
566 Chiswick High Road,
London, W4 5YS

Popular Questions About Flying With Singapore Airlines

We have listed some of the most popular questions that asked by those about to fly with Singapore Airlines or have recently travelled on one of their flights. You can also find the answers to these questions.

Am I able to check in with SMS, and how does it work?

Singapore Airlines allow customers who are part of the PPS Club or are KrisFlyer members to check in via SMS. This means you can check in earlier than other travellers and collect your boarding passes at least 60 minutes before you depart. SMS check in must be completed at least two hours before you are due to depart. You can call the Singapore Airlines contact number if you are having problems.

What do I do if my baggage has been mishandled or lost by Singapore Airlines staff?

You can use the World Tracer website run by Singapore Airlines to check the status of your baggage if it has been lost or mishandled by ground staff. State your name and reference number to use the service. If the luggage is not retrieved, you may be able to apply for a refund.

Can I travel with newborn infants on Singapore Airlines?

Infants over seven days old are able to travel on Singapore Airlines – please do not attempt to take babies younger than this on a standard passenger aircraft flight. You can choose an infant seat when you book your flights with them, which will provide you with the facilities you need to safely sit your baby down and strap them in, and will also allow you the elbow room you will need to feed them and keep them happy during the flight. Each infant, however, must have an adult companion. A baby of more than a week old may look independent and capable of taking care of themselves out there in the mean world, but believe us, they should not be on board international flights with no adult companion. Unfortunately, Singapore Airlines cannot be used as a sort of baby-courier service, and therefore all babies must be accompanied by an adult. You will also be able to bring a bassinet seat onto the flight to provide for your infant if you so wish – please let the flight crew know about this as soon as possible so that they may make any preparations necessary. A meal selection can also be booked online for an infant.

A Background Of Singapore Airlines

The flag carrier airline of Singapore, Singapore Airlines is a five star airline that has a strong presence in the Asian markets and is one of the most popular choices for the ‘Kangaroo’ route between the United Kingdom and Australia. It was founded on the 1st of May 1947 and has since developed its fleet size to exceed 100. Singapore Airlines also transport customers to over 60 destinations across 35 different countries in the world. These include Amsterdam, Berlin, Paris, Los Angeles and London. The company’s slogan is ‘A Great Way To Fly’. It is the second largest airline in the world in terms of market capitalisation having accumulated a worth of over $14 billion.

Singapore Airlines was the first airline to launch the Airbus A380, the largest passenger aircraft in the world. It is extremely trusted by Airbus and other providers due to its rating as one of the most valuable airlines in the world, and, measured by passengers carried, it is also the tenth largest and most popular airline in the world.

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