LateRooms UK Phone Number

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0333 0143 701

Why Might I Call The LateRooms UK Phone Number?

  • To make a new booking.
  • To pay for an existing booking.
  • To amend or cancel a current booking.
  • To find out more about writing a guest review.
  • To make a complaint about the service you have received from Laterooms.

LateRooms Opening Hours

Department Opening Hours
Customer Service 24 hours, 7 days a week

LateRooms Head Office

Department Location
Head Office The Peninsula
Victoria Place
M4 4FB
United Kingdom

Common Customer Questions About LateRooms UK

Here are some of the most commonly asked questions about LateRooms when customers call the LateRooms UK contact number. We have also included the answers to these questions.

“Can I cancel or amend a booking I have made?”

The cancellation policy will be found on each individual hotel’s description and on your confirmation of booking. You will need to adhere to these policies if you wish to cancel your booking at a particular hotel. The same applies for amending the details of your booking.

“When will the payment for my booking be taken?”

Most hotels that are listed on LateRooms will allow you to pay for your room on arrival or departure. Some, however, will require an advanced payment in order to secure a better nightly rate for the room. This means the room is usually non-refundable if you choose to cancel the booking in the future. These will be listed as Advanced Purchases on the hotel’s page.

“What do I do if I haven’t received my email confirmation?”

If you have lost the confirmation number that was provided to your online or via telephone, you can have it sent to you again by visiting LateRooms’ Manage Booking page or by calling the LateRooms Contact Number. You will need to state your postcode and the date of your arrival when you request your confirmation number again.

“Can I contribute a guest review about my most recent stay?”

You must have booked to stay at a hotel through LateRooms before you can review it. This procedure is in place to make sure the site’s reviews are as genuine as possible. Once it has been written, it will be processed in several days time if it has met the conditions for posting. You can find out when it has been published by logging on to My Account on the LateRooms website.

Laterooms Secret Rooms

Laterooms Secret Rooms is a function of the Laterooms website that allows you to book four and five-star hotels for low prices across the UK. The catch is that the identity of the hotel is only revealed once you have booked it- you’ll be able to read all about the location and the facilities, as well as read reviews, but you won’t know the name. There is also a Facebook group for the secret rooms, where you can get clues about a hotel’s location.

Laterooms Services

As well as securing low rates for hotel bookings, LateRooms provides a range of other services. They include: booking a cottage, booking tickets for the London theatre and hiring a car. For cottage bookings, Laterooms has teamed up with to provide customers with the choice of thousands of cottages across the UK, Ireland, France and Italy. You can choose cottages with a pool or search for larger properties. The company has also joined forces with Encore, who are the leading ticket seller for the West End, London. You can choose from classics to new performances,  view up to date information about the show, see availability and even book up to an hour before the show takes place. You can also book a theatre dinner package. If you need to hire a car, LateRooms can help you find a car with no credit card fees or cancellation fee if you cancel 48 hours before you are due to pick the car up.

More Information About LateRooms

LateRooms is one of the leading booking websites in the United Kingdom. It boasts having more UK hotels on offer than anybody else, as well as a wide selection of choices for worldwide. There are over 1.5 million guests reviews to help you enjoy your stay and a contact centre open 22 hours per day — between 2am and 11pm GMT — to answer any problems you might have.

The company was born in the North of England (Salford, Greater Manchester) in the late 1990s. It began life as a booking site simply for unsold rooms that customers can purchase on the day. Over the next seven years, it became part of the world’s leading leisure travel group TUI Travel PLC. Since then, Late Rooms has won a number of awards including the Best Hotel Booking Company award at the British Travel Awards 2013.

TUI Travel recently sold the company for approximately £8.5 million.

Popular questions about LateRooms

When do Laterooms take payment?

Payment is taken by the hotel you’re staying at either during your stay or at the point of booking. If it is taken during your stay, you may be able to pay with a different card, or use cash/cheque. If the hotel takes payment at the time your booking is confirmed, this is non-refundable

Laterooms: Where to enter discount code?

If you have a discount code for Laterooms, you can enter it at the point of checkout.

How much is Laterooms commission?

Laterooms takes a commission on every booking that they process. Although this is unconfirmed, it is believed to be between 15-25%.

Where are Laterooms based?

Laterooms are based in Manchester in the United Kingdom.

Laterooms: How to cancel

You can cancel your Laterooms booking online by going to the manage your booking function of the Laterooms website. You’ll need your booking reference, the telephone number you gave at the point of booking and your arrival date. You may have to pay to cancel, depending on the cancellation policy of  the hotel that your booking was with.

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