KLM Contact Number UK

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020 7660 0293

KLM legally known as the rather more difficult to remember Koninklijke Luchtvaart Maatschappij N.V. (Royal Dutch Airlines), is the flag carrier airline for the Netherlands, and is headquartered at Amstelveen, with its primary airport hub at the nearby Amsterdam Airport Schiphol. As a member of SkyTeam, the airline alliance containing Air France, Alitalia, China Airlines, Delta Airlines, KLM and Korea Air, it is partnered with many of the largest and most expansive airlines in the world, giving KLM customers access to phenomenal ranges of destinations and travel options. In addition to this incredible network, KLM customers have access to the frequent-flyer loyalty programme Flying Blue, which it shares across all of its Skyteam teammates and several non-Skyteam airlines as well.

Of those travel options mentioned before, KLM itself flies to 130 different destinations, with passenger aircraft configured in the familiar three-class layout; Business Class, Economy Comfort and Economy Class. KLM’s flights also have a reputation as being the safest in the world, with the airline generally widely hailed for its safety and lack of problems. KLM at present employs more than 32,500 employees across the world.

Established in 1919, KLM is the oldest airline in the world and is still one of the most popular. Whether you’re a current KLM customer waiting to fly, or have recently travelled with them, you might want to use the KLM contact number to inquire about your flight status, baggage or delays.

Why Might I Call The KLM Contact Number UK?

  • Check the status of your flight, including live arrival and departure times.
  • Change the details of your KLM booking or cancel it altogether.
  • Enquire about baggage that has been lost or damaged
  • Find out more information about getting a refund.
  • Make a comment or complaint about a KLM flight or service.


Can I change or cancel a flight if I need to?
What happens if my baggage is lost or damaged?
Can I get a refund on my flight tickets?


KLM Contact Phone Line Opening Hours

Department Opening Hours
Head Office 8am – 8pm Monday to Friday

KLM Head Office

Department Address
Head Office KLM Royal Dutch Airlines
P.O. Box 7700
1117 ZL Schiphol
The Netherlands

Frequently Asked Questions

Customers who call KLM frequently enquire about some of the things listed below. Of course, this is simply a sampling of the frequently asked questions KLM flyers often ask, but they are so frequently asked by concerned customers that it may be worth your time reading through them to make sure the answer to your question isn’t there – more often than not, it is.

Can I change or cancel a flight with KLM if I need to?

If you want the ability to change your KLM flights online, you will need to have purchased a flexible ticket, so that you can simply log-on online and make changes.

What happens with KLM if my baggage is lost or damaged?

If you realise that your baggage has been lost or damaged upon attempting to collect it from the baggage claim area, the first thing you should do is go to the Baggage Service Office at your airport immediately. Once there, you will be required to fill out a Property Irregularity Report, which will lodge your complaint within the system immediately and get the wheels into motion to find you a satisfactory resolution. If you missed your chance to do this at the airport, however, you can report your baggage problems online within two days of the incident. You can also call the KLM customer service team to make a complaint if your bag has been damaged beyond repair or something is missing from your case.

Can I get a refund on my KLM flight tickets?

There are certain circumstances in which you will be allowed to claim a refund on your flight. If a KLM flight is cancelled, you will usually be offered alternatives to a refund such as an alternative flight, an alternative means of transportation, air miles, vouchers or other compensation, but a full refund will be available to you if your KLM flight was cancelled and you did not take an alternative choice. It will also be available if you had to cancel a flight in Europe because of a delay of more than 90 minutes and your outbound or return flights were due to take off on the same day. Similarly, if a passenger passed away before they were able to use their flight ticket, you will be able to claim a refund on their behalf as a member of their immediate family, as they did not ultimately wind up taking the flight as a result of succumbing to the inevitable progression towards the abyss which all humans eventually come to know. Call the KLM contact number to claim a refund.

More About KLM

KLM stands for Koninklijke Luchtvaart Maatschappij, which translates in English to Royal Dutch Airlines. It is the flagship carrier airline of the Netherlands and transports passengers to over 130 different locations around the world. As it was founded in 1919, KLM also boasts being the oldest airline in the world. In 2004, KLM merged with Air France to form the Air France-KLM Group. They continue to fly under their own brand names but has a headquarters based in Paris at the Charles De Gaulle Airport.


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