0808 101 1199
Jet Airways Customer Service Opening Hours
| Days | Opening Hours |
|---|---|
| Monday- Friday | 24 hours |
| Saturday | 24 hours |
| Sunday | 24 hours |
Jet Airways Head Office Address
| Department | Address |
|---|---|
| Head Office | Ground Floor, Siroya Centre, Sahar Airport Road, Andheri East, Mumbai – 400099 |
Why would I need to call the Jet Airways UK Contact Number?
- To book your seat on a flight.
- To amend a pre-existing booking.
- To check the status of your flight.
- To get a refund for a cancelled or delayed flight.
- To book travel insurance.
- To book extras such as baggage and meals.
- To trace lost or delayed baggage.
- To pre-reserve your seat.
- To find out about mobile ticketing.
Jet Airways UK
Jet Airways flies to approximately 20 destinations from the UK including Dubai, Toronto, Hong Kong and India. The most popular destinations for customers travelling from the UK are Paris and Amsterdam, according to Skyscanner. In the UK, Jet Airways flights depart from Heathrow Airport. There is an international hub in Brussels, so if your flight requires a stopover, you may find that you will stopover there.
Jet Airways Baggage Allowance
The baggage allowance of a Jet Airways flight will depend on where you are travelling to and which class you fly in. There is a calculator on the Jet Airways website which will allow you to find out the allowance, or you can check the email you received at the point of booking. For carry-on luggage, each passenger can have one bag and one personal item (i.e. handbag) which weigh no more than 15 lbs combined. For travellers departing from India to Europe (with the exception of travelling to Brussels or London) the allowance is 30kg for in economy, 40kg for premier and 50kg for first class.
Jet Airways Check In
You can check in online for your Jet Airways flight from 48 hours before you fly. Alternatively, you can check in at the airport using the desks up to 2 and half hours before you fly.
Jet Airways Flight Status
If you wish to know whether your flight is due to depart on time or whether a relative will be delayed upon arrival, you can check the flight status on the Jet Airways website. Search by flight number, route or airport to find the flight that you are looking for- you can see results for all flights across the network.
Jet Airways Business Class
Business Class on Jet Airways flights is known as Premiere. There is a spacious Herringbone seat which can be easily adjusted with a power socket for your laptop, a lie-flat bed with a screen for privacy, a fine dining experience whenever you are ready with the ‘dine anytime’ service. For entertainment, the personal 15-inch screen provides the best Bollywood and Hollywood blockbusters as well as business news on a touch screen TV. You can even get popcorn for a fully cinematic experience.
In first class, you have your own private suite with mood lighting and sliding doors. You can personalise your five course meal and sip on the finest champagne or even a cocktail. You’ll have a private wardrobe so that you can arrive at your destination stylishly in fresh clothes. For entertainment, sit back, put on your Bose noise cancelling headphones and enjoy films and TV shows on a 23 inch flat screen TV, as well as CDs on the jukebox.
Frequently Asked Questions
“Can I book online and if so, does Jet Airways use e-tickets?”
Yes, you can book online simply by visiting the website and using the interactive calendar to select dates and times. Once you have paid for your ticket, the system generates your itinerary receipt, where you will find key information about your flight. This is your e-ticket which you need to print. A copy will also be emailed to you if you are unable to print it when you book.
“I need to cancel my flight. How do I go about this?”
Jet Airways has an online tool called Manage my Booking. You can use this to cancel flights, add meals to your booking, retrieve your flight itinerary and more. You cannot currently change passenger names through this tool.
“I recently decided to join the JetPrivilege club but I still have not received my permanent membership card. When do I get it?”
Once you have filled in the enrolment form, your membership will take around three weeks to activate. Once this has happened, you will be upgraded to permanent membership status once you have recorded 7,500JP miles. The card will be sent to the address you used when you registered.
“I want to buy JetProtect Travel Insurance. Who is eligible to purchase it?”
JetProtect Travel Insurance is available to passengers travelling on domestic flights within India or international flights from India. Guests who wish to purchase must be under 70 years of age.
“What types of meals are available on Jet Airways flights?”
Passengers can choose between vegetarian and non-vegetarian meals or a sandwich and soft drink.
About Jet Airways
Jet Airways was first established in 1992 as an air taxi operator. In 1994, the company applied for airline status which it was granted. The airline concentrated on the domestic market until 2004 when it operated its first international flight. As of 2014, Jet Airways serves 52 domestic destinations as well as 21 international destinations, bringing the total to 73 and growing. The destinations are spread across 19 countries. London became the airline’s first long-haul destination in 2005. The recession hit Jet Airways hard, forcing it to lay off employees and cancel a number of routes. However, it is currently getting some of the cancelled routes back on schedule, the first being New York via Abu Dhabi
