Hertz Contact Number

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020 7365 3369

Hertz Head Office Address

Department Head Office
Head Office Liverpool John Lennon Airport (LPL), Liverpool L24 1YD

Hertz Phone Line Opening Hours

Department Opening Hours
Head Office 8.30am-5.00pm, Monday to Friday

Who Would Use The Hertz Contact Number?

People who might find themselves needing the Hertz Number could have questions about

  • Can I book a car at the airport?
  • Can I make a reservation online?
  • What payment methods can I use for a Hertz reservation?
  • Can I change the details of my reservation?
  • Can I cancel my Hertz booking?

Hertz Car Rental

Hertz online car rental allows you to hire a car from one of their many worldwide locations. With just a click of a button, you can hire a car of your choice and make your time away convenient and hassle free. On the home page of the website, you can use the form to fill out the details of your requested car hire such as your desired pick up location, a pickup date and time and the type of car that you want to hire. With all this decided, you will also need to enter your age on the day you wish to pick the car up which will allow Hertz to show you cars and prices that are suitable for your age range. If you are hiring a car and are below the age of 25 then you will probably be subject to a young person’s surcharge that is applied to all young drivers hiring with Hertz. Once you have completed the search, you will be given a car hire quote and if you are happy with this, you can go ahead and reserve the car. If you have made a car reservation and are no longer able to hire the car at this time, you can either cancel your booking via the Hertz website or call the Hertz contact number where someone will be happy to assist you. To view a reservation on the Hertz website you will need to enter your confirmation number and your last name into the website and the details of your reservation will appear, you can then follow the instructions to cancel of modify it. If you would like a full guide to hiring a car, Hertz also provides a step by step guide which is especially useful if this is your first time hiring. All cancellations are free within seven days of when you made the order. If you would like to make any amendments, you are free to do this up to 48 hours before you are due to pick your car up. If you have hired a car and have not received confirmation or it is not available to be picked up on your chosen date then please call the contact number and your issue will be resolved as quickly as possible. You can locate your nearest Hertz pick up point by entering your postcode into the search bar feature on the Hertz website. Once you have selected your location you will be given details of the qualifications and requirements that you will need to hire your car. There are many things that are explained to you as a Hertz car hirer such as age restrictions and exceptions, congestion charging, child seats and ferry restrictions. Please note that it is important that you are aware of these before you hire your car and a full list of them can be found on the Hertz website . If it is not convenient to drop your car off in the same location as you picked it up from you can also select to return your car to a different location at no extra cost. There are a number of cars available for hire that are sorted into collections to sort the needs and tastes of everyone. For example; the dream collection, the green collection, and the prestige collection.

Hertz Van Hire

As well as cars, you can also use Hertz to hire vans which can also come with supercover should you find yourself in a tricky situation. The main pick up locations are usually airports or depots. Again, their vans come in all different shapes and sizes so that you can select one that really suits your needs. The one-way  hire system also applies to vans. The vans all come with full roadside assistance and basic insurance as part of their hire fee.

Hertz Car Salesman hiring a car from Hertz

As well as hires, Hertz also do car sales and have a selection of nearly new, used cars and vans available to buy. Depending on what you are wishing to buy, vehicles are defleeted at a range of miles and ages so that you can really find the best car for you. Being a rental company, Hertz also offers a great rent2buy scheme which allows you to hire a car and essentially test drive it for 10 days until you commit to whether or not you would like to buy it. If you decide to buy, rental fees will be waived and any paperwork will be posted to the relevant address meaning there is no need to return the car, to then buy it again. If you would like more information about the rent2buy scheme, please call the contact number.

Hertz Discount Codes & Reward Points

Hertz has a number of reward schemes for you to choose from, one of the most popular being the gold point system which as soon as you join allows you to gain a point for every USD or pound you spend at Hertz. Gold plus points can be redeemed and spent. if you collect enough, you can put your points towards a rewards rental day, which will then be free of charge. If you head to the homepage of the Hertz website, you will find the rewards section at the top of the page, you can then see how many rewards you are entitled to depending on the amount of time you are renting the vehicle for eg daily or weekly rentals.

Frequent Questions About Services From Hertz

Most of the people who ring the Hertz Contact Number ask similar questions.  Here are a few of the more common questions and their potential answers:

“What Is The Cost Of Adding An Additional Driver?”

There isn’t one set cost for adding another driver to your booking, as it varies by rental agreement. To find out more information, you can visit the Hertz rent a car page and follow these instructions:

– Input your pick up location and click “Find locations”

– Select “More Location Details” underneath the address of the location and phone number

– Move down the page and choose the blue link that says “Qualifications & Requirements”

-From here you will need to pick “Additional/Authorised Drivers/Operators” from the drop down menu.

“Are There Any Requirements To Rent A Car From Hertz?”

As a general rule, to rent a car through Hertz, the driver will need to:

– Be at least 25 years old

– Have a valid credit card

– Have a full, clean driving licence for at least one year before picking up the vehicle.

There may be certain conditions and exceptions that apply.

“Can I Add Another Car To My Booking?”

If your travel plans have altered and you find yourself needing to book another vehicle, you can do this online. Please note that you will have two separate reservation numbers.

Remember that the booking must be made in the drivers name who will collect the car and the credit card used for the booking must be in the same name of that person.

If you have any further questions, you should contact the Hertz Customer Services team.

About Hertz

Hertz is an American car rental company with an international presence in 145  countries. The company is based in New Jersey and, going off sales figures, Hertz is the largest US car rental company.

It has just under 30,000 employees around the world. You may find yourself in need of the Hertz Contact Number if you want to discuss a future or previous booking.

The Hertz Company was founded in 1918 by Walter L Jacobs. He started a car rental operation in Chicago with a few Model T Ford cars and in 1923 he sold this to John D Hertz. Mr Hertz made it into a subsidiary of his Yellow Truck and Coach Manufacturing Company and renamed it the “Hertz Drive-Ur-Self-System”.

Hertz has continued to move from strength to strength, expanding to 145 international locations. In 2013, the company announced that its corporate headquarters would be relocated to South West Florida, just outside of Fort Myers.

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