Butlins Contact Number

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0330 100 6649

Butlins runs three large holiday camps in the United Kingdom that provide fun activities for all the family regardless of age. There is live entertainment, organised events, sports contests and much more. We have all the information about calling the Butlins customer service contact number here.

Why Might I Call The Butlins Contact Number?

Here are some of the reasons you might wish to call the Butlins customer service number:

  • Enquire about activities and accommodation at Butlins
  • Ask about booking or payment problems
  • Enquire about changing or cancelling a booking you have made
  • Ask about becoming a Premier guest
  • Find your way to one of the Butlins locations
  • Make a comment or complaint about staying at a Butlins resort

Butlins Opening Hours

Department Opening Hours
Customer service 9am-9pm daily

Butlins Head Office

Department Location
Head Office Park Lane, Hemel Hempstead, HP2 4YL

Popular Questions About Butlins

How much are Butlins’ day passes?

The cost of a day pass to a Butlins resort depends on which of the resorts you wish to visit and whether you visit during term time or the school holidays. Prices also vary for adults, children, infants and seniors. Family tickets are available to help you save money.

Where are Butlins’ camps?

Butlins camps can be found in Bognor Regis, Skegness and Minehead.

Are Butlins open all year? butlins contact

Yes, Butlins is open all year round, so you can book a break outside of the peak holiday times to save money.

Are Butlins dog-friendly?

Pets are not allowed in the main resorts. If you are staying in your own caravan at the Skegness or Minehead resort, you must contact the resort in advance to let them know you are bringing a pet.

What are Butlins B line passes?

B line passes give you early access to the entertainment/activity venues so that you can get the best seats.

Butlins Locations

Butlins has three seaside resorts which are next to some of the best beaches in Britain.

Bognor Regis

Aerial view of Butlins Bognor Regis.

Aerial view of Butlins Bognor Regis.

Butlins Bognor Regis Resort
Upper Bognor Road
Bognor Regis
West Sussex, PO21 1JJ

Bognor Regis is a traditional seaside town. It has three contemporary hotels in the resort, a spa, a restaurant created by celebrity chef Brian Turner and a 2012 Quality Coast Award beach on the doorstep.


Hotels- sleep up to eight people.

Apartments- sleep up to six people.

Rooms and suites- sleep up to six people.

Food & Drink

Butlins Bognor Regis has a range of restaurants to suit every taste including:

The new Diner at Bognor Regis.

The new Diner at Bognor Regis.

  • The 1950’s Diner.
  • Scoop ice cream parlour.
  • Turner’s Restaurant.
  • The Beachcomber Inn.


There’s something to keep everyone entertained at Butlins, such as:

  • Splash Waterworld.
  • Fairground.
  • Live shows.
  • Sports.


Butlins Minehead Resort,
Warren Road
TA24 5SH

Butlins Minehead is located in the heart of Exmoor in Somerset. You will find a sandy beach right on your doorstep.

Butlins Minehead.

Butlins Minehead.


West Lakes Chalets- Coming in 2015.

Blueskies Apartments- The flagship accommodation.

Deluxe lodges- Close to all the action.

Apartments- For extra space.

Rooms and Suites- The most basic option.

Food & Drink

There are many food and drink options to suit your budget and needs during your stay at Butlins. The options include:

The Sun and Moon at Minehead.

The Sun and Moon at Minehead.

  • The Firehouse Grill.
  • The Sun and Moon.
  • Food court.


  • Splash Waterworld.
  • Traditional fairground.
  • Live shows.
  • Bounce Pillow.
  • Bumper Boats.


Skegness is where it all started- a traditional coastal town in Lincolnshire.

Welcome to Butlins Skegness!

Welcome to Butlins Skegness!

Butlins Skegness Resort,
PE25 1NJ


Apartments- Sleeps up to 6.

Rooms- Available with 1/2/3 bedrooms.

Food & Drink

Whether you want variety or value, there will be something for you at Butlins Skegness.

  • Premium Dining plan.
  • Food court.
  • Firehouse.
  • Ludo’s Italian.
    Ludo's Italian Butlins

    Ludo’s Italian Butlins

  • Rock & Sole fish and chips.


  • Splash World complete with DJs, bars and cafés.
  • Traditional fairground.
  • Live shows.


  • If you book your 2015 break now, you could save up to £100. butlins contact

Common Questions About Staying At Butlins

Here are some of the questions that people commonly have when calling the Butlins contact number as well as the answers to those enquiries.

“Where can I stay, and what activities are available?”

There are hotels, apartments and chalets all available to stay in during your holiday at Butlins. Some of the most popular choices among customers are the Gold Apartment in Skegness, the Ocean Hotel in Bognor Regis and the Deluxe Lodges at Minehead. During your stay, you can be entertained by live West End style shows, music concerts or sports sessions. As each of these locations is based on the coast, there are also seaside resorts available to visit at all destinations.

“Can I make changes to my booking, or cancel it if I have to?”

You can make amendments to the booking by calling Butlins customer service. This includes changing the date of your arrival, the number of people you are travelling with or upgrading to a different class of room. You may also use the contact number for Butlins to cancel the booking. Inform them of your reference number and the date you travel and they will be able to process your cancellation. If it’s done 55 days or more before you arrive, you will only have to pay your deposit. This goes up by 40%, 60% and 100% as you get closer to the date.

“What is a Premier guest and how do I become one?”

Premier guests are entitled to several benefits when visiting one of the Butlins locations such as early check in and 5% discount on bookings and more. If you go to a Butlins resort three times in three years, you will be made one of their Premier guests.download (4)

More Information About Butlins

Butlins was founded by Mr Billy Butlin in the mid-1930s in an attempt to provide affordable holidays for British families at a time when many could not afford to go away. It is a large holiday camp that provides entertainment, sport and recreation for families. Ten were built between the years 1936 and 1966, including one in the Bahamas, but competition from other holiday companies, as well as rising costs in the industry, forced many to close. Only three remain in operation today: Skegness, Minehead and Bognor Regis.

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